Obligate Your Contractors to Use a Quality Program - Owner's Series Part 3

A $20MM project with major leaks or settling may cost $10MM to repair!

Only 5% and 10% of contractors today have Quality Programs in place.

The goal of my blog post today is to begin to address and raise awareness about some of the key challenges and risk factors that owners and owners’ project and program managers [...]

Why is Construction Quality Important to Owners? Owners' Series Part 1

As an owner, why is quality important?

Unlike construction managers and general contractors, the owner's core competency is not construction – it is our primary business, like financial services, pharmaceutical manufacturing, or home goods retail, for example. However, owners do put a high volume of construction in place on annual basis, including retrofits and renovations to [...]

Enterprise Quality Management: On Non-financial Measures

Point-of-construction data feeds quality management metrics.

In The Balanced Scorecard: Translating Strategy Into Action, authors Robert S. Kaplan and David P. Norton assert that measuring business strategy needs to be an integrated balance of both financial and non-financial measures. Generally, it is the finanicial measures that are the well-established and well-adopted metrics, relatively easy to [...]

Enterprise Quality Management: The 1-10-100 Rule

In the AIA Practice Management Digest of Spring 2009, in the article “The Cost of Quality: Is “An Ounce of Prevention” Really Worth A Pound of Cure?,” author Robert P. Smith, AIA highlights how the construction industry expresses the relationship between quality and operating efficiency. Philip B. Crosby in Quality Is Free[1] presents the case [...]

Construction Content: Who owns the data?

Today, I’m blogging about part 1 in a new series on data ownership in the collaborative and cooperative environment of database-driven construction management for the field, at the point of construction…

As Vela software customers all share a synchronized and centralized hosted database, structured by role-based access and permissions, from time to time, design and [...]