By Adam Omansky A.M.ASCE, on July 15th, 2010
Formal quality management certification is not a prerequisite to run a quality management program.
The next true-or-false statement from Philip B. Crosby's Quality Is Free is “Anyone can run a ZD program.” As I mentioned in my last post, if you have already answered true or false to the ten statements, to test your understanding of [...]
By Adam Omansky A.M.ASCE, on June 29th, 2010
In my zero defects kick-off post, the ten true-or-false statements presented from Philip B. Crosby's Quality Is Free: The Art of Making Quality Certain: How to Manage Quality - So That It Becomes A Source of Profit for Your Business test your understanding of the concept of Zero Defects or “ZD.” As Crosby [...]
By Peter Billante, on June 25th, 2010
It’s been less than three weeks since, in a past article, I introduced the first construction application for the iPad. So much has changed already in that short time, such as:
Over 3 million iPads have been sold, making it by far the most popular device of its kind
Hundreds of people in the construction industry interested [...]
By Adam Omansky A.M.ASCE, on June 24th, 2010
In the book Quality Is Free: The Art of Making Quality Certain: How to Manage Quality - So That It Becomes A Source of Profit for Your Business, Philip B. Crosby presents the following ten true-or-false statements, to test the reader’s understanding of the concept of Zero Defects or “ZD.” As Crosby wittingly remarks, as [...]
By Adam Omansky A.M.ASCE, on June 22nd, 2010
Point-of-construction data feeds quality management metrics.
In The Balanced Scorecard: Translating Strategy Into Action, authors Robert S. Kaplan and David P. Norton assert that measuring business strategy needs to be an integrated balance of both financial and non-financial measures. Generally, it is the finanicial measures that are the well-established and well-adopted metrics, relatively easy to [...]
By Adam Omansky A.M.ASCE, on June 14th, 2010
In the seminal book The Balanced Scorecard: Translating Strategy Into Action, authors Robert S. Kaplan and David P. Norton highlight the following seven metrics for service quality measurement in service organizations, to indicate defects in internal processes that may cause customer dissatisfaction, undermine customer retention and promote customer attrition over to competitors:
Long wait times
Inaccurate [...]
By Peter Billante, on May 13th, 2010
Both the iPad and iPad 3G work great for lots of things you need to do on your construction project like tracking issues, accessing documents or running a QA/QC checklist. For $629.00, I bought the iPad 3G + WiFi. Here’s what happened when I opened the box containing my iPad last week:
The box (left) is [...]
By Peter Billante, on April 9th, 2010
The iPad has arrived, and we love it. Why? We’ve already talked about the big game changing things like how it is cheaper, lighter, and the battery will last a long time. And, after some hands-on time this week with a few iPads at Vela, we have more thoughts to share on why you’ll want [...]
By Adam Omansky A.M.ASCE, on April 5th, 2010
In the seminal book The Balanced Scorecard: Translating Strategy Into Action, authors Robert S. Kaplan and David P. Norton emphasize a critical, but in many cases overlooked, point from the internal business process perspective. Kaplan and Norton highlight that “…the process of deriving objectives and measures for the internal-business-process represents one of the sharpest distinctions [...]
By Josh Kanner, on January 26th, 2010
At Vela Systems, we’ve been working with contractors and owners to move from ad-hoc “project-by-project” approaches to quality, to putting cross-project quality systems in place. One recent example is with customer Turner Construction. You can read today’s press release or case study for the full story and details.
When talking about this with other customers and [...]