Key Themes from the AGC of Massachusetts: Owners’ Expectations Today

Following up from the “Owners’ Expectations Today” event hosted by the AGC of Massachusetts, The Association of Commercial & Institutional Builders, themes and points discussed and debated by the owners, owner representatives, contractors, architects, engineers, other service providers and the attendees in general included diverse topics, across a broad spectrum from strategic stances to operational [...]

AGC of Massachusetts Owner Event: Owners’ Expectations Today

Here’s a great event that we’re attending on May 9th and we recommend that our construction industry colleagues in Massachusetts and in New England join us. The “Owners’ Expectations Today” event hosted by the AGC of Massachusetts, The Association of Commercial & Institutional Builders, will foucs on how contractors, trade contractors, architects, engineers, commissioning agents, [...]

Obligate Your Contractors to Use a Quality Program - Owner's Series Part 3

A $20MM project with major leaks or settling may cost $10MM to repair!

Only 5% and 10% of contractors today have Quality Programs in place.

The goal of my blog post today is to begin to address and raise awareness about some of the key challenges and risk factors that owners and owners’ project and program managers [...]

Are You a Construction Quality Management Program Leader or Laggard? Owners' Series Part 2

Research conducted by the Construction Industry Institute (CII), the Lean Construction Institute (LCI) and Stanford University found that exposure to defect claims may be reduced through the implementation of formal quality management programs.

As an owner, you are a leader in your core business. You take proactive actions in your primary business, like financial services, pharmaceutical [...]

Why is Construction Quality Important to Owners? Owners' Series Part 1

As an owner, why is quality important?

Unlike construction managers and general contractors, the owner's core competency is not construction – it is our primary business, like financial services, pharmaceutical manufacturing, or home goods retail, for example. However, owners do put a high volume of construction in place on annual basis, including retrofits and renovations to [...]