Zero Defects IQ Test in Construction: Anyone can run a ZD program

Formal quality management certification is not a prerequisite to run a quality management program.

The next true-or-false statement from Philip B. Crosby's  Quality Is Free is “Anyone can run a ZD program.” As I mentioned in my last post, if you have already answered true or false to the ten statements, to test your understanding of [...]

Enterprise Quality Management: On Non-financial Measures

Point-of-construction data feeds quality management metrics.

In The Balanced Scorecard: Translating Strategy Into Action, authors Robert S. Kaplan and David P. Norton assert that measuring business strategy needs to be an integrated balance of both financial and non-financial measures. Generally, it is the finanicial measures that are the well-established and well-adopted metrics, relatively easy to [...]

Enterprise Quality Management: Process Quality Measurement in Construction

In the seminal book The Balanced Scorecard: Translating Strategy Into Action[1], authors Robert S. Kaplan and David P. Norton highlight the following seven metrics for process quality measurement:

Process part-per-million defect rates
Yields (ratio of good items produced to good items entering the process)
Waste
Scrap
Rework
Returns
Percentage of processes under statistical process control[2]

The above seven metrics generally relate to the [...]

Balanced Scorecard Approach to Enterprise Quality Management

In the seminal book The Balanced Scorecard: Translating Strategy Into Action, authors Robert S. Kaplan and David P. Norton emphasize a critical, but in many cases overlooked, point from the internal business process perspective. Kaplan and Norton highlight that “…the process of deriving objectives and measures for the internal-business-process represents one of the sharpest distinctions [...]

The Digital Asset for Owners and Operators

Insanity is doing the same thing over and over again and expecting different results. Paper-based as-built documentation is insanity. The digital asset is here.

Recently, leading owners, who put a high volume of construction in place on an annual basis, are leveraging the power of Enterprise Field Management solutions and structured Quality Programs, to [...]

Construction Content: Who owns the data?

Today, I’m blogging about part 1 in a new series on data ownership in the collaborative and cooperative environment of database-driven construction management for the field, at the point of construction…

As Vela software customers all share a synchronized and centralized hosted database, structured by role-based access and permissions, from time to time, design and [...]