Enterprise Quality Management: On Non-financial Measures

Point-of-construction data feeds quality management metrics.

In The Balanced Scorecard: Translating Strategy Into Action, authors Robert S. Kaplan and David P. Norton assert that measuring business strategy needs to be an integrated balance of both financial and non-financial measures. Generally, it is the finanicial measures that are the well-established and well-adopted metrics, relatively easy to [...]

Series Part 2: Architect's Field Report and the Standard of Care

Progress, Quality, Deviations, Defects and Deficiencies…continued from Part 1 of the "at the point of construction" series

Contractor’s Field Reports. Field reports, also referred to as daily logs and daily details, for contractors and construction managers, are somewhat different than that of the Architect's Field Report. In addition to the areas described on the [...]